How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have no idea. I cannot login to my account. When I check

Customer Question

I have no idea. I cannot login to my account. When I check e-mail address system indicates***@******.***. when I use it for an new password ***** indicates it cannot be found
JA: Have you tried having password ***** directions emailed to you?
Customer: did not ask me that. if code to type in never got to change pageword part
JA: Have you installed any updates recently?
Customer: no however, did try to qpair phone to cromebook
JA: Anything else you want the computer expert to know before I connect you?
Customer: have issue with code. typed as it appears however, i have a difficulty in distinguishing between cap and lc letters also cannot understand garble ith request spoken code
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Which phone number are you able to receive text messages at? The one ending in

71 or the one ending in 65?

Expert:  Byron replied 8 months ago.

I can help you get back in to your MSN account.

Expert:  Byron replied 8 months ago.

Please reply below using the "Type your reply here" box, clicking
Send when complete and I'll be able to see your response and help you.