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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It eems that INkline Global has hijacked my firefox and set

Customer Question

it eems that INkline Global has hijacked my firefox and set itself as default browser, ; how do i remove it?
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: home built computer running W10 64 bit
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: i built it myself last year; have removed inkline global from programs but browser still always opens with their serach engine
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer
Expert:  John replied 7 months ago.

Hello and welcome to Justanswer which is a independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.

Is this showing only on Firefox or on other web browsers too?

Is it showing as homepage or default search engine?

Thank you

Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 7 months ago.

Please answer my above questions so that i can help you better.

Reply using the box below

Thank you.

Expert:  John replied 7 months ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Richard replied 7 months ago.

Hi there and welcome

Do you still need assistance with this?

Please let me know