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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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In the upper right corner there is ….a minimize button……a

Customer Question

In the upper right corner there is ….a minimize button……a restore dwn button……..and a close button.
The restore down button does not work, how do I fix itDon
JA: What kind of computer do you have?
Customer: Hp laptop
JA: Have you installed any updates recently?
Customer: no ...but that button has never worked , I bought new about 2 yrs ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.


I'm sorry about the issue. When did this issue first occur?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 6 months ago.

Does your HP laptop have Windows XP, Vista, or 7 or 8 or 10?

Does this issue occur in a particular program or in all programs?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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