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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Because my Windows account was hacked, I needed to change my

Customer Question

Because my Windows account was hacked, I needed to change my password. That puts my Windows password ***** of whack with the computer. How can I change my computer password, please?
JA: Have you contacted anyone about your account?
Customer: Google keeps sending me Ï am not a robot tests, and Windows had contacted me about the hacking
JA: Have you installed any updates recently?
Customer: Not that I can remember. Problem started when by typo I got wrong site, I think.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Don't know enough about what is going on to be able to form sensible questions.
Submitted: 8 months ago.
Category: Computer
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

You mentioned that Windows contacted you -- How did they contact you? Microsoft will never reach out to you.