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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am frequently wanting to print page, but my computer will

Customer Question

I am frequently wanting to print page, but my computer will only save it. So how can I get a page printed out
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: My computer is an "emachine" ET1810-03r", an HP Envy5530
JA: Have you installed any updates recently?
Customer: I don''t think I have.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'm not that knowledgable about computer operation.
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Does this issue occur when printing a web page, or a document, or a picture, etc.? Or does it occur when printing anything?

When printing something, at the print dialog, does it let you select your correct printer name before you print?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 9 months ago.

Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 9 months ago.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,