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I coudnt log into my Skype so set up a new account. in thw…

Customer Question
I coudnt log into...

I coudnt log into my Skype so set up a new account. in thw new account it wont let me buy credit. it sates the account doesn't exist. also iwoukld sjut kike to get into my other account but again it states it diesnt exiat eve to sign in. the older account is uubee

Technician's Assistant: Have you contacted anyone about your account?

No I don't seem to be able to .

Technician's Assistant: Have you installed any updates recently?

Onlt Skype and I retores my compter to an earlir dte . still no joy

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No I just need to get I going and sue the unlimtedworld accout and mbe you guy cn tke over the computer and fix it?

Submitted: 1 year ago.Category: Computer
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Answered in 33 minutes by:
1/1/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 1 year ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5,957
Experience: Certificate Course In Computer Maintenance
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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Customer reply replied 1 year ago
I have to leave for an important appointment and will be gone ll day ...but will leave my computer on. It might be the best option to take over the affected computer ...it is not hi one I am using for the email.
It is so frustrating .
Tech Support Specialist: Sudipto, Hardware Engineer replied 1 year ago

No, I cannot connect to your PC without your help and never leave your computer to someone else, when you are not in front of your PC. We can continue later, when you will be free, may be tomorrow.

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Customer reply replied 1 year ago
OK Lets connect tomorrow ...I will be free all day ...how about sending me an email to connect at 0900 my time in Canberra ?
Tech Support Specialist: Sudipto, Hardware Engineer replied 1 year ago

NO problem, I will reply you back, as soon as I get online tomorrow. Please check your email at this same time.

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