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PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 525
Experience:  Server, networking, desktop questions welcome.
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I want to know how to scan a document from my copier onto my

Customer Question

I want to know how to scan a document from my copier onto my computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp officejet 4500. Windows 10
JA: Have you installed any updates recently?
Customer: I didn't find any to install
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer
Expert:  PC_Wizzard replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Expert:  PC_Wizzard replied 7 months ago.

Please check for the HP Officejet icon on your desktop or under all programs

Open the HP Officejet and from there you can select scan a document or photo.

If you do not have the software installed please download it by clicking the link below and install it first.

http://ftp.hp.com/pub/softlib/software13/COL31050/mp-109973-3/OJ_AIO_J4600_Full_Win_WW_140_408-5.exe