How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have paid for e-card subscription. However, when I attempt

Customer Question

I have paid for e-card subscription. However, when I attempt to send a card Hallmark keeps asking me for more money!
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: This is NO help!
Submitted: 9 months ago.
Category: Computer
Expert:  Bruce Wilner replied 9 months ago.

Did you verify that Hallmark was actually paid? There could have been an issue with the credit or debit card. Large, first-class firms don't typically clamor for repeated payments to which they're not entitled if they've already been paid.