For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
you have put in a new motherboard and the hard drive and the windows os is the same is that correct?
what version of windows you have - windows xp, vista, 7, 8 or 10
let me know when you can be online so that i may guide you on this
ok lets get started
when was the last time you recall the updates running fine
when you move your mouse cursor over the yellow shield does its say downloading updates, updates are ready for your computer or something else
if you wish to opt in for a remote assistance/ phone assistance i will send you the premium service offer. please accept the same
if you want to get this checked again from where it was repaired, you may please do so
feel free to post me a message if you have any questions
Thanks and Happy New Year