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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Reset my apple ID password.Thanks, 9/15/15, Yes, My old

Customer Question

reset my apple ID password.Thanks,
JA: When did you last reset your Apple ID or password?
Customer: 9/15/15
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: My old password does not work
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.

Hi,

I'm sorry about the issue. What's your Apple ID? (What's the email address associated with your Apple ID account)?

Have you tried anything?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 6 months ago.

Do you also have a Windows or Mac computer? If yes, what's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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