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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I think a hacker got my yahoo email account I haven't seen

Customer Question

I think a hacker got my yahoo email account I haven't seen it in 3 days
JA: How long have you had this issue with your Yahoo account?
Customer: at least 3 days
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I know it was hacked
Submitted: 9 months ago.
Category: Computer
Expert:  ChrisC replied 9 months ago.

Hi, my name is ***** ***** I'll be happy to help you today!

What do you mean when you say that you haven't seen the account in three days?

Expert:  ChrisC replied 9 months ago.

Hi, I see that you've requested remote assistance but it appears that the payment for that service did not go through. I can continue to work with you over the chat though.

Can you tell me what you mean when you say that you "haven't seen your account in three days?"