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technicalcat
technicalcat, Consultant
Category: Computer
Satisfied Customers: 1957
Experience:  20 years experience. B.S. Computer Science
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I bought a new Microsoft keyboard 5050 at BestBuy about an

Customer Question

I bought a new Microsoft keyboard 5050 at BestBuy about an hour agol,
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: and in instructions are with it for installing (?) a little plug called
JA: Have you installed any updates recently?
Customer: a"Transceiver called a 2.4ghg v7.0 and I don't know where to plug it in
JA: Anything else you want the computer expert to know before I connect you?
Customer: My computer is a Lenovo with WIndows 10 Don Gulliford(###) ###-####
Submitted: 9 months ago.
Category: Computer
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

That's usually going to be a USB device. Were you able to plug the transceiver into a USB port on your computer?