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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to reset the administrator password, 2 years ago.

Customer Question

i need to reset the administrator password
JA: When did you last reset your username and password?
Customer: 2 years ago.
JA: Have you installed any updates recently?
Customer: yes, I installed a Windows 10 update
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 6 months ago.

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My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 6 months ago.

Uhmmm,

Windows 10 is different than windows 7 when it comes to Admin accounts.

Windows 10, now has 2 options for admin accoutns.....LIVE, and LOCAL.

LIVE accounts are the Microsoft LIVE accounts......same account you use for chekcing your Email on hotmail....so you could reset the password *****

But if you used a LOCAL account......you have to reset the password ***** the computer directly........and that is quite painful.

WHY?

I mean, its NOT supposed to be easy to BREAK into a ocmputer.

LOCAL accounts dont have any reset featuires AFTER the fact.

If you make a password ***** disc. (which is what is the first thign you should do when you get a computer) then its major easy.....but im guessing you didnt.

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