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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Grayson. I have a Microsoft Account for Word 2016. I keep

Customer Question

Hi, ***** *****son. I have a Microsoft Account for Word 2016. I keep getting emails asking me to change my password. My trouble is I can't find where to go to do this. Can you help me? Thanks, Carol
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: I have a Compaq Presario CQ60. Don't know the operating system. Sorry.
JA: Have you installed any updates recently?
Customer: Just the ones automatically sent.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Computer
Expert:  Mr.Med replied 6 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 6 months ago.

To change the password ***** your Microsoft Account, please follow the steps below :

  1. Sign in to your Microsoft account, and then select Security.
  2. Select Change password.
  3. Enter your current password, then the new password ***** want, and then enter the new password *****
  4. Select Save.

Let me know the results

Thank you

Expert:  Mr.Med replied 6 months ago.

Do you still need help please?

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