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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I up graded to windows 10 from Windows 7. I need to upgrade

Customer Question

I up graded to windows 10 from Windows 7. I need to upgrade printer drivers for my Hp printer. I do not have a registration key. my Microsoft code is(###) ###-####
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Windows 10 Sony Vaio purchased in 2010
JA: Have you installed any updates recently?
Customer: I have auto up dates ,I ran a driver scan and I need to update 2 drivers ,but they will not let me with out a registration key
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

What is the name of the driver scanner program that wants the registration key?

Expert:  Byron replied 9 months ago.

Can you tell me the brand and model of your printer? You shouldn't have to pay for drivers, they're free

and only need to be located.