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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can't access the computer. every time i put in password it

Customer Question

can't access the computer. every time i put in password ***** times out. have windows 8 upgraded to 10
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp pavilion windows 10. is there a key to access the computer
JA: Have you installed any updates recently?
Customer: no was having some issues with computer and had service company work on it they told me reboot and when i did i couldn't access
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know if the problem is with windows 10 login?

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