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Andy
Andy, Computer Consultant
Category: Computer
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Entallye, I have accidentally depressed the memo button on

Customer Question

entallye
JA: What kind of computer do you have?
Customer: I have accidentally depressed the memo button on the base unit and I need to stop the unit from blinking. This is a Panasonic cordless phone system.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Bruce Wilner replied 6 months ago.

You should be able to hit the button a second time and stop the blinking. Failing that, removing the power source (= unplugging the base unit: please wait fifteen seconds before reconnect) should reset everything.

You shouldn't have to re-enter the date and time if this isn't the "master" base unit.

Customer: replied 6 months ago.
Sorry, Bruce, nothing worked. Still blinking
Customer: replied 6 months ago.
Can you connect to a phone answering machine ?
Customer: replied 6 months ago.
Never mind, Thanks for your help. I'll live with the blink.
Customer: replied 6 months ago.
I hope that this cost me only $5.00
Expert:  Bruce Wilner replied 6 months ago.

You shouldn't have to live with blinking.

What is the PRECISE make and model of the system?

What PRECISE button did you press?

$5 is a membership fee. If you solicit help, why should it be free? If powering down didn't solve the problem, then there's more going on than what you reported: you didn't just "press the wrong button."

Expert:  Bruce Wilner replied 6 months ago.

"Power down" may not be complete unless you remove the batteries from the handsets.

Try powering down EVERYTHING to out-of-the-box status before throwing up your hands.

Expert:  Bruce Wilner replied 6 months ago.

Did you also try following the REST of the instructions for recording a memo: for instance, SAY SOMETHING, then press STOP?

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