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ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 1980
Experience:  Over 15 years experience as a computer technician.
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We already have a webroot subscription for 3 of our 4 PC's &

Customer Question

we already have a webroot subscription for 3 of our 4 PC's & I'd like to add a 4th PC.
JA: What's the make/model of your device? How old is it?
Customer: Lenovo - brand new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just bought this PC for a Christmas gift for hubby. Now I want to add webroot protection.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Computer
Expert:  ChrisC replied 6 months ago.

Hi, my name is ***** ***** I'll be happy to help you today!

Is your current subscription for 3 devices/1 year?

Customer: replied 6 months ago.
just renewed late Nov 2016
Expert:  ChrisC replied 6 months ago.

Okay, thank you.

There is no way to add a fourth device to a three-device subscription, so what you'd need to do is purchase a single device subscription for your fourth computer.

You can do that from the Webroot website at www.webroot.com and you'll be covered for a year. If you want to bring all the devices in line under the same subscription, then my recommendation would be that in November 2017 instead of renewing your three-device subscription, purchase a 5 device subscription that will cover all your machines.

I hope that makes sense. Let me know if you have any other questions on this.

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