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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9078
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I can't sign in. Hp. Can they call me. I don't type that

Customer Question

I can't sign in.
JA: What kind of computer do you have?
Customer: hp.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes can they call me. I don't type that well.
Submitted: 8 months ago.
Category: Computer
Expert:  Robert M. replied 8 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 8 months ago.

i can certainly call you. but there is an extra charge for that

and i am not sure what it is that you cant sign in to

Expert:  Robert M. replied 8 months ago.

i have put up an offer if you accept it than i can get you my phone number or call you.

Customer: replied 8 months ago.
this is not the pc that has the problem. I will have to get back with you. I can't sign in ,it want take my password *****
Expert:  Robert M. replied 8 months ago.

so you can not log into the computer itself ?

do you know what operating system it is ?