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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to get Amazon Prime setup on the TV that I have

Customer Question

I am trying to get Amazon Prime setup on the TV that I have my XBox360 hooked up to. I get all the way through and it says that it can't hook me up at this time and gives me this number(###) ###-####
JA: What kind of computer do you have?
Customer: My Computer is a Dell
JA: Have you installed any updates recently?
Customer: Yes the last time that there were updates.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know what do they want to know. I also have a WI-FI router.
Submitted: 6 months ago.
Category: Computer
Expert:  Dan replied 6 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. The error you are receiving is related to your XBox account and not Amazon. Are you able to log into that okay?

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