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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Unable to choose the quantity on Walmart and other eCommerce

Customer Question

unable to choose the quantity on Walmart and other eCommerce sites. I am unable to change color or size. on VistaPrint If I add text it will not display on my product. I tried a complete refresh, safe mode with no add-ons and uninstall and reinstall. nothing works. IE works fine, I am about to try Chrome and Chrome Dragon.
JA: How much experience do you have with this particular machine?
Customer: Its my machine. I have owned it since 2012
JA: Have you installed any updates recently?
Customer: no...and even so...I ran in safemode...reinstalled... IE Wrorks
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am about to try Chrome and Commodo Dragon...although both probably not necessary.
Submitted: 7 months ago.
Category: Computer
Expert:  Dustin replied 7 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 7 months ago.

Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.

Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.