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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an ipad and can not access my email

Customer Question

I have an ipad and can not access my email account.
JA: How old is your iPad, and what model are you using?
Customer: It is about 2 years old. An Ipad Air.
JA: Have you installed any updates recently?
Customer: Yes thru is 10.2
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have tried to go thru yahoo and keeps saying not the right password.
Submitted: 7 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 7 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 7 months ago. the first thign HAVE to know the password.


if you dont you have to reset it.

But i cant help you reset it form an have to use a regular computer.