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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have got windows 10 in my laptop I donno why it hangs and

Customer Question

good morning I have got windows 10 in my laptop I donno why it hangs and tursf off often
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: windows 10 enterprise 32 bit
JA: Have you installed any updates recently?
Customer: nope , I don't think so
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have got an antivirus named Sophos
Submitted: 6 months ago.
Category: Computer
Expert:  Dan replied 6 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Does it hang and shut down sporadically or is it going into sleep mode?