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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9020
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Have the magic plus but my account ran out, no don't know

Customer Question

have the magic jack plus but my account ran out
JA: Have you contacted anyone about your account?
Customer: no don't know how
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Robert M. replied 6 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 6 months ago.

what you want to do is go to

log in with your phone number and your password

( if you don't know your password ***** is a link that will email you a way to reset it)

once you are logged in you should get a big obvious pop up to renew your account

if not you can click on subscriptions and renew it there

If that works for you, i would really really appreciate if you would take a minute to come back here and click the button to give me an excellent rating

your rating is the only way that i can receive credit from this website for my help

thank you :)

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