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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37481
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I have changed my email address, how do I change is

Customer Question

I have changed my email address, how do I change is information for my Microsoft Office 365 Account
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: HP COMPAQ Windows 7 Pro
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have changed my internet provider and I need to inform Microsoft of my new email address as my office 365 will be up for renewal soon
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Please update your email address for your Microsoft Office account at the Microsoft website below:

https://account.live.com/proofs/Manage

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 6 months ago.

At the above website, make sure you sign in your Microsoft account using with your previous email address first, then you can update to your new email address.

- Also, if you'd like to, I can connect remotely to your computer, so that I can fix this issue directly & quickly on your computer for you.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Computer Tech replied 6 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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