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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The program that I purchased from you will not protect my

Customer Question

The program that I purchased from you will not protect my computer
JA: I'm an assistant to the Computer Technician. I work with them to help customers like you.
Customer: because you do not reconise Microsoft. I have to be protected by Microsoft because that is the programin my computer. So I am asking for a refund of my monies. Ruth Morrell
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Windows 7 Home 32-bit Intel Core 2 Due 2.33ghz 3gb ddr2 Memory 320gb SATA Hard Drive DVD Burner
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Robert M. replied 9 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 9 months ago.

what company are you trying to reach

this is just answer. we don't sell any thing like that

we are a service web site of professionals that can help you solve your problems

It sounds doubtful that anybody would sell you a backup system that does not work on a microsoft computer unless it was designed for a mac.

and most of those systems will work on either it is just a matter of getting the right software

so again can you tell me exactly what you purchased from whom?