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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18100
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I have an HP desktop that will not boot up. Not sure. I am

Customer Question

Hello. I have an HP desktop that will not boot up.
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Not sure. I am not at home not and the computer is at least 6 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has becoming more and more difficult for the computer to boot up. I have not tried much other than ctrl-alt-del
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The computer had been making a clicking noise.
Submitted: 9 months ago.
Category: Computer
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

Is there any sign of life from the computer at all?

Any lights or beeping or whirring noise?

Does the fan come on?

Do you have a voltmeter available to carry out some tests?

Expert:  Pete replied 9 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.