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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am been researching a problem with a program that seems to

Customer Question

I am been researching a problem with a program that seems to try and access adware.savingcool.prxysvrpxt. My malware softwere quantantines is but it keeps regenerating itself or recreating itself. The application is call wcredman.exe. When I google the program it crashes my computer. Do you have a clue what this is all about ?
Submitted: 6 months ago.
Category: Computer
Expert:  Josh replied 6 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 months ago.

Can I connect to your computer to remove the virus?

Customer: replied 6 months ago.
I finally got here
..sure just so you know. Malaware is currently catching the program that keeps on regenerating it self after quaranteenSure please connect
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Josh replied 6 months ago.

I have sent you the offer. Please accept and let me know if you are using a PC or Mac.

Customer: replied 6 months ago.
that is ok ..let me continue to research this
Expert:  Josh replied 6 months ago.

Sure; no problem.

Please understand the additional charge is because it will take extra time to connect and perform the steps to remove the virus.

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