My name is***** and I look forward to assisting you today. I am sorry to hear that you are having these troubles with your Microsoft account. Being that you are told you already have an account with your current email address, you simply need to reset the password ***** that account. I have typed the instructions for resetting your password *****
Please, follow the instructions below to reset your password:
- Click the following link: http://account.live.com/password/reset
- Fill out all of the requested information
- Once all of that is complete, you will be given the option to reset your password.
You will be able to reset your password *****
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Thank you again,
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