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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I reset my CPU to show 5 core? It was bought with a 5

Customer Question

How do I reset my CPU to show 5 core? It was bought with a 5 core computer but shows only 2 cor4e
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Window 10, Toshiba, Sattelite C50A
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Computer
Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me which processor the laptop has?

To check, right-click on the start menu button and select Run.

In the Run box type: msinfo32 and click OK.

On the page that opens, on the right hand side, what does it say to the right of Processor?

I've attached an example below.

Expert:  Byron replied 6 months ago.

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