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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Verizon does not recognize my password, A week ago, No, Yes,

Customer Question

Verizon does not recognize my password
JA: When did you last reset your username and password?
Customer: A week ago
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, I no longer have Verizon's DSL modem.
Submitted: 9 months ago.
Category: Computer
Expert:  IT Miro replied 9 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 9 months ago.

To better understand the problem, please tell me when you were able to last access your Verizon account? Also, are you using a Windows or a Mac computer?

Type your reply below.

Thanks,

IT Miro

Expert:  IT Miro replied 8 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro