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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It taking forever for my computer to respone to everything

Customer Question

it taking forever for my computer to respone to everything and videos will hardly play
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP windows vista
JA: Have you installed any updates recently?
Customer: Mozilla firefox Norton sucuity suite
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know much about computers
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 9 months ago.
sure
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
more info
Expert:  Cody replied 9 months ago.

sent request

Customer: replied 9 months ago.
I already paid someone $5
Expert:  Cody replied 9 months ago.

Can you contact customer service about that? I'm not part of billing.

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