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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 18945
Experience:  5 years as Network Admin, 10+ years of IT support
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My kindle is in a safe mode how do get out of mode or fix

Customer Question

My kindle is in a safe mode how do get out of mode or fix problem?
Submitted: 7 months ago.
Category: Computer
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30seconds until the Kindle restarts

If that does notwork, then please respond back and let me know so I can continue to troubleshoot.

Expert:  Josh replied 7 months ago.

Merry Christmas!

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue

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