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technicalcat, Consultant
Category: Computer
Satisfied Customers: 1957
Experience:  20 years experience. B.S. Computer Science
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The recovery key for a tablet keyID A7C9C6D2, Dell Tablet

Customer Question

the recovery key for a tablet keyID A7C9C6D2
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: Dell Tablet cant get open to get more data
JA: Have you installed any updates recently?
Customer: no hasn't beenused for several months
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  technicalcat replied 10 months ago.

Hello, and thank you for using this service.
I will help you now.

What is the model of this tablet? You can usually find this on the bottom.

Customer: replied 10 months ago.
T06G ??
Customer: replied 10 months ago.
Expert:  technicalcat replied 10 months ago.

Where are you getting asked for this key? Are you trying to perform a factory reset?

Customer: replied 10 months ago.
Enter the recovery key t get going agaIn [Keyboard Layout USA]
You need to enter your recovery key because secure boot has been disabled. Either Secure Boot must be re-enabled, or Bitblocker must be suspended foR windows to start normaLLY
Customer: replied 10 months ago.
oops I got the tablet to move past this now and it has got me thru windows to the basic menu. Think were OK now. Thanks
Expert:  technicalcat replied 10 months ago.

OK. If you have any more problems on this you can follow up with me for the next few days for no addl fee. Thank You.

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