How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I lost my desktop, ideapad 1005, widows updated yesterday,

Customer Question

i lost my desktop
JA: What kind of computer do you have?
Customer: ideapad 1005
JA: Have you installed any updates recently?
Customer: widows updated yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: worked perfect all morning, came back after lunch to a blak screen with a cursor
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello and welcome.

Do you currently see the blank screen?