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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9020
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I utilize Palm Desktop Software to manage my address book.

Customer Question

I utilize Palm Desktop Software to manage my address book. Recently it will not open at all and gave me this messagePalm Desktop, Error: Failed to open Date Book data base.
Submitted: 7 months ago.
Category: Computer
Expert:  Robert M. replied 7 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 7 months ago.

That is probably a corrupted data base or program. It may be difficult or impossible to get it back as it is such an old program. Unless you have it syncing to a mobile device or backed up someplace else.

The first thing that i would suggest you try however is a system restore. That can fix a multitude of problems quite easily, assuming that it was working recently enough to have a restore point at a time when it was working.

System restore instructions - windows 7 8 10

hold the windows logo key and hit R
in the box that appears type

rstrui.exe

hit enter

select restore to an earlier date.

Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"
click that if the suggested ones are not BEFORE THE PROBLEM STARTED

choose a date from the calendar that is BEFORE you experienced the problem

hit ok / restore

the computer will start to shut down

a restoring settings box will appear with a status bar

when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.

It is not perfect. But it fixes a lot of things.

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