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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have used Eudora for years and now I can't get new email.

Customer Question

I have used Eudora for years and now I can't get new email. I can get old messages but I had my phone accidently turned off, it has affected my email. I buried my husband last month (John Chambless) who took care of computer problems and now I'm lost. Do I need to hire a tech or can you help me .....Donna Chambless
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Lenova Rescue System and Microsoft 10
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?