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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep getting messages that there is a script that does not

Customer Question

I keep getting messages that there is a long script that does not allow xfinity to respond! What is this all about and why?
JA: What kind of computer do you have?
Customer: Dell desk top
JA: Have you installed any updates recently?
Customer: Only when they interfere with the closing in the evening.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not at the moment
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Does this issue occur only when you go to the xfinity / comcast website?

Is the internet currently working fine on your computer?

What's your internet browser program, such as Internet Explorer, Firefox, Chrome, Microsoft Edge, etc.?
Please reply at the box below. Thank you,