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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I want a working "chrome" on my desktop. The one I have

Customer Question

I want a working "chrome" on my desktop. The one I have doesn't connect to the internet/web.
JA: Have you tested the connections by doing a ping utility test?
Customer: don't know what a ping utility test is.
JA: Have you installed any updates recently?
Customer: I was trying but don't know for sure
JA: Anything else you want the computer expert to know before I connect you?
Customer: Do I have to go thru Cox?
Submitted: 8 months ago.
Category: Computer
Expert:  Cody replied 8 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 8 months ago.

Does another web browser work? Internet Explorer, FireFox, Edge?