For Online Computer Support, Ask a Computer Technician
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
What is your Apple ID email address?
You can reply to me here by typing in the box below please.
Okay, thank you.
Give me a moment to check on this please.
Can you access the***@******.*** inbox email?
did that work for you?