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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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This is not a computer question.. I have been trying to find

Customer Question

This is not a computer question.. I have been trying to find my password ***** a sign on my ipad. I was watching a movie on my FX App and they sent me to Cox. I Don't havemy password ***** my ID is cboiano.. can you help me?
JA: How old is your iPad, and what model are you using?
Customer: My ipad is less than a year old It's an Air 2
JA: Have you installed any updates recently?
Customer: Yes.
JA: Anything else you want the computer expert to know before I connect you?
Customer: You have the wrong answer for my secret question
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is your Apple ID email address?

You can reply to me here by typing in the box below please.

Customer: replied 10 months ago.
my email is***@******.***
Expert:  Randy Computer Tech replied 10 months ago.

Okay, thank you.

Give me a moment to check on this please.

Expert:  Randy Computer Tech replied 10 months ago.

Can you access the***@******.*** inbox email?

Expert:  Randy Computer Tech replied 10 months ago.

did that work for you?