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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Forgot my Email password, not sure. prob several months ago,

Customer Question

forgot my Email password
JA: When did you last reset your username and password?
Customer: not sure. prob several months ago
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Have you tried anything?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Dustin replied 8 months ago.

Welcome to Justanswer.com, my name is Dustin.

It seems the previous expert opted out. Do you still need help with this issue? If so, please send a response so we can work through the problems. Otherwise, if you no longer want to continue please let us know so that we can cancel and close this support request.

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 8 months ago.
I Need The help requested !
Customer: replied 8 months ago.
Thanks A lot. Starting to think I been Took.
Expert:  Dustin replied 8 months ago.

Hello again.. when you replied 2 days later, I was away from work, I also do take days off now and then~

If you want me to help you with your email password, I need to ask you some questions. Starting with, who is your email account with?

@gmail.com @yahoo.com @aol.com etc etc?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.