How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My account # isI have tech support but can can not get a

Customer Question

my account # is(###) ###-####I have tech support but can can not get a ca;\ll back. I can't get into my emails
JA: Have you contacted anyone about your account?
Customer: I have tried but when I presss the request for a call back I don't get one
JA: Have you installed any updates recently?
Customer: No I haven;'t used my computer much all summer
JA: Anything else you want the computer expert to know before I connect you?
Customer: not at present
Submitted: 8 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 8 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 8 months ago.

Is the problem that you're having that you cannot get into your e-mail?

If that is correct, what is the e-mail provider?

An e-mail provider is something like Gmail or Microsoft hotmail... But it can also be a custom domain.

Customer: replied 8 months ago.
Cancel my request and return my 5 dollars s.
Expert:  Quiksilver07070 replied 8 months ago.

ok, best of luck.

For refund you must contact customer support.