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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have the new sound version and now I have no

Customer Question

I have the new sound version and now I have no sound
JA: What kind of computer do you have?
Customer: PC Windows professional 7 Everything worked until I updated this morning
JA: Have you installed any updates recently?
Customer: Yes the new update skype send me which I just sent you
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello and welcome, my name is Martin.

Your drivers might have updated and caused your sound device to stop working.

Can you access the volume control settings to see whether it's muted?