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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 10. I can not log on to EDGE or reach the

Customer Question

I have Windows 10. I can not log on to EDGE or reach the control panels to get to the POWER options. Another update disaster?
JA: Have you tried having password ***** directions emailed to you?
Customer: No. How can I do that without EDGE or a browser?
JA: Have you installed any updates recently?
Customer: Not intentionally but the automatic update feature did.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 10 months ago.
Category: Computer
Expert:  Richard replied 10 months ago.

Hi there and welcome

What happens when you try to do any of these things? Are you getting a specific error message?

Customer: replied 10 months ago.
No response at all.
Expert:  Richard replied 10 months ago.

ok, if you press the windows key (the one next to ALT) and X

Does a menu show?

Customer: replied 10 months ago.
No security payment. Most likely Microsoft caused the problem with another bad update.
Expert:  Richard replied 10 months ago.

if you press the windows key (the one next to ALT) and X

Does a menu show?