For Online Computer Support, Ask a Computer Technician
I'm sorry about the issue. Were you able to print on this new Asus computer previously?
What's the model of your printer?
Does this issue occur when printing a document, a web page, a picture, etc.? Or does it occur when printing anything?
Were you able to download / install the printer's driver / software yet?
What's your Internet browser program, such as Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, etc.?
Please reply at the box below. Thank you,