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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am sorry I typed what my problem but the computer just

Customer Question

I am sorry I typed what my problem but the computer just closed off. I am having problems getting into my NAB account. I get as far as putting my account and pin code numbers in, then it goes to the next page which it comes back telling me to enter my account and pin numbers again. This has been happening for a week. I tried to sort it out but I am no computer master
JA: Have you contacted anyone about your account?
Customer: No, because I thought it was a computer error
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I, also can't get into some sites I want to
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,
I'm sorry about the issue. Is it your banking / credit card account?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

What's your Internet browser program, such as Internet Explorer, Safari, Firefox, Chrome, Microsoft Edge, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 10 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,