How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My ThinkPad laptop has power, won't turn on, Edge 15" Yes,

Customer Question

My ThinkPad laptop has power, won't turn on
JA: Just to clarify, what's the exact model of your ThinkPad?
Customer: Edge 15"
JA: Have you installed any updates recently?
Customer: Yes, Adobe Flash yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: It has been "acting up" lately, freezing, requiring manual shut-off. A warning?
Submitted: 7 months ago.
Category: Computer
Expert:  ChrisC replied 7 months ago.

Hi, my name is ***** ***** I'll be happy to help you today!

This sounds like a hardware issue with the system. When you try to turn the computer on, do you get any response at all? Any lights or sounds?