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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Characters being transposed, pavilion 15 in laptop windows

Customer Question

characters being transposed
JA: What kind of computer do you have?
Customer: pavilion 15 in laptop windows 10
JA: Have you installed any updates recently?
Customer: when i;m told to. I restored my laptop to an earlier.
JA: Anything else you want the computer expert to know before I connect you?
Customer: don't think so
Submitted: 7 months ago.
Category: Computer
Expert:  Bryan replied 7 months ago.

Hi and thank you for your question.

Just to clarify, does the text jump around while typing or is it some other issue?

Please reply at the box below, and then we will continue further.

Customer: replied 7 months ago.
I already paid the $5, The characters just change places but they do not seem to jump around.
Customer: replied 7 months ago.
are you going to try and help me?
Customer: replied 7 months ago.
I guess I just spent $5 for nothing,
Expert:  Bob James replied 7 months ago.


Thank you for using
My name is ***** ***** I will do my best to help.

What troubleshooting have you done already:

- Closed and opened the applications you're using?

- Restarted computer?

-- Anything else?

Please provide as much detail as possible and I will follow up after I have the updated information.


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