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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had an Epsen, everytime I wanted to scan and called for

Customer Question

I had an Epsen, everytime I wanted to scan and called for Tech support the instruction provided to me never worked the second time. Then when I called t he second time I was given a totally new set of instructions. To avoid a repeat of that I just bought this HP Officejet Pro 6968. I thought that I could set it up by myself without having to call for tech support. I was wrong, now I have spent over 3 hours trying to make it work and now waiting for tech support. Please help.
Submitted: 9 months ago.
Category: Computer
Expert:  Kamil Anwar replied 9 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks