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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I got an interruption last night and tonight from Micro soft

Customer Question

I got an interruption last night and tonight from Micro soft support saying my computer is infected and to contact them at(###) ###-####to get it repaired. I don't know it this is legit or not. the error number is *****
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: dell inspiron 15 5000 series windows 10
JA: Have you installed any updates recently?
Customer: not that I remeber
JA: Anything else you want the computer expert to know before I connect you?
Customer: is this message legit?
Submitted: 8 months ago.
Category: Computer
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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